Last updated: April 2026
Toddler Town: Pop-Up Role Play ("we", "us", "our") is a sole trader business based in Tiverton, Devon. We are committed to protecting your privacy and handling your personal data responsibly. This privacy policy explains how we collect, use, store and protect your personal information when you use our website, book our services, or attend our events.
Toddler Town: Pop-Up Role Play is a sole trader business providing pop-up role play experiences for toddlers and young children across Devon and Somerset.
For any questions about this privacy policy or your personal data, you can contact us at: info@popup-toddlertown.co.uk
We may collect the following personal information:
| Data | When & How |
|---|---|
| Name | When you submit our contact form, make a booking, or attend an event |
| Email address | When you submit our contact form or make a booking |
| Phone number | When you optionally provide it via our contact form or booking |
| Message content | When you submit an enquiry via our contact form |
| Booking details | When you book a session or party (dates, number of children, venue details) |
| Payment information | Processed securely by Stripe via Bookwhen — we do not store your card details |
| Allergy/health information | When you voluntarily disclose this for the safety of your child |
| Photographs | Only with your explicit consent at events, for marketing purposes |
| Website usage data | Automatically via Google Analytics and cookies (see section 7) |
We use your personal data for the following purposes:
Under the UK General Data Protection Regulation (UK GDPR), we process your data on the following legal bases:
We use the following third-party services which may process your data:
| Service | Purpose | Their Privacy Policy |
|---|---|---|
| Formspree | Processes our contact form submissions | formspree.io/legal/privacy-policy |
| Bookwhen | Manages our session and party bookings | bookwhen.com/privacy |
| Stripe | Processes payments securely (via Bookwhen) | stripe.com/gb/privacy |
| Google Analytics | Collects anonymous website usage data | policies.google.com/privacy |
| Cloudflare | Hosts our website and provides security | cloudflare.com/privacypolicy |
We do not sell, rent, or share your personal data with any other third parties for their marketing purposes.
We retain your personal data only for as long as necessary:
Our website uses cookies to help us understand how visitors use the site and to improve your experience.
| Cookie Type | Purpose |
|---|---|
| Essential cookies | Required for the website to function (e.g. Cloudflare security) |
| Analytics cookies | Google Analytics uses cookies to collect anonymous data about page views, traffic sources and visitor behaviour. No personally identifiable information is collected. |
You can control cookies through your browser settings. Disabling cookies may affect some functionality of the website. For more information about cookies, visit aboutcookies.org.
Under the UK GDPR, you have the following rights regarding your personal data:
To exercise any of these rights, please contact us at info@popup-toddlertown.co.uk. We will respond to your request within one month.
Our services are designed for young children, but we collect personal data from parents and guardians rather than from children directly. Where health or allergy information is provided about a child, this is collected from and managed by the parent or guardian.
We do not knowingly collect personal data directly from children. If you believe we hold any data about a child that should be removed, please contact us immediately.
We may occasionally take photographs or videos at our sessions and parties for marketing purposes. We will always ask for your explicit consent before including you or your child in any photographs. You can withdraw your consent at any time by contacting us, and we will remove the relevant images from our marketing materials within a reasonable timeframe.
Please note that other attendees at sessions may take their own photographs. We ask all attendees to obtain consent before photographing other people's children, as set out in our terms and conditions.
We take appropriate measures to protect your personal data, including:
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated "last updated" date. We encourage you to review this page periodically.
If you are unhappy with how we have handled your personal data, please contact us first at info@popup-toddlertown.co.uk and we will do our best to resolve the issue.
You also have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's data protection authority. You can contact them at ico.org.uk or by calling 0303 123 1113.